Linux Dedicated Servers
24–7–365 Technical Support

A 1–Hour Support Ticket Response Guarantee

We provide a one–hour response time guarantee for any ticket or e–mail that you submit to the help desk support team. We’ll swiftly reply to all general queries and forward the matter to our system administrators if any additional assistance is required. If you order our Optional Admin Services package, we will perform any of the included server administration services at a time that has been discussed with you in advance.

A First–Class Customer Support Service

We’ll be available to you 24–7–365 to answer any queries that you may have connected to our Web Control Panel or any of the applications that we have installed on your behalf on the dedicated server. If you also need assistance tackling server admin tasks, you can check out our Optional Admin Services package, which includes data backup hard disk storage space, weekly Operating System updates, server monitoring and rebooting procedures, as well as troubleshooting and installation procedures

An Easy–to–Navigate Help Area

Our Web Control Panel is installed by default for each dedicated server. Among its characteristics is a very convenient integrated knowledgebase that will walk you step by step on all the actions that you can carry out. Most educational articles in addition video versions that show all the actions that you can carry out in a very illustrative manner. You can find the instructional articles and the video tutorials in the upper right corner of each Web Control Panel section.