1 hour ticket response
We are devoted to providing a swift and adequate answer to every support ticket posted by a client. Our qualified tech support team representatives will review your request and will offer you the best solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, the average client support ticket response time has proved to be 20 minutes.
A First–Rate Customer Support Service
We have a team of web hosting support techs who will be happy to reply to all your requests anytime you need support. The majority of our client service team members have several years of experience in the shared website hosting service sphere, so you can always count on quick and in–depth answers to your inquiries.
An Intuitive Help Center Section
Incorporated into the Web Control Panel is an intuitive Help Center, which offers different sources of information. You can browse through a regularly updated knowledgebase featuring web hosting account administration articles and website management articles, watch our how–to video tutorials or take a glance at the F.A.Q. section.
