Irrespective of the fact that the hosting service supplied by the different companies is nearly identical, every provider has got a personalized platform with its own tweaks and ways to complete specific tasks. That’s the reason why, an information-crammed knowledge base will be amazingly useful both for persons with no prior experience and for technically skilled users who will ultimately learn how particular tasks are completed, but will lose precious time meanwhile. The objective of such a knowledge base is to make the hosting service quick and simple to use, sparing users both time and effort. The outcome is gladder clients, since they can swiftly find the information they are searching for, and less work for the customer care team members, because typically most of the questions and difficulties that customers have are already enumerated in the knowledge base. On the condition that the articles are properly written and encompass more topics, you’ll be able to find out more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting plans come with an extensive knowledge base where you can find information on all the problems that you might possibly encounter and their resolutions. You can discover how to set up and administer a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but still you are unable to send emails, for instance. We’ve tried our utmost best to be as exhaustive as possible and to cover all possible options in order to help you save time and energy and to provide you with different solutions for each issue. The knowledge base contains informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whilst if you would like to see the entire article collection, you can visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated servers come with exhaustive online documentation where you will find information on all the features that our in-house created Hepsia Control Panel comes with, together with solutions to different questions and challenges that you may experience. All setup manuals contain exhaustive explanations, so you will not need to worry about missing something if you intend to export a MySQL database, for instance. The troubleshooting articles encompass a range of different feasible reasons for specific problems and the solution for each and every one of them, so if you aren’t able to send email messages even though you have the correct outgoing mail server settings, for example, you can quickly see what the reason for this might be and repair the problem with several mouse clicks in your email client. As the Hepsia Control Panel offers quite a few features, you will be able to find related articles in every section. If you’d like to check out all help articles, click on the Help link, which is located in the top right corner of the page.