A Control Panel is a software tool that is used to control the content of a website hosting account. Including, but is not limited to, files, e-mail messages, databases, statistics and different operations performed with them. The CP offers a web-based interface to control these things and everything else related to the website hosting service via different sections where you can access features through menus and/or buttons. The less difficult to use a Control Panel is, the easier it will be for you to handle your online presence altogether. In the general case, the CP is the web hosting account’s back office, while a separate billing account is employed to handle payments and domain registrations - if the company provides this service. Trouble tickets could be handled through the billing account or via a separate system.